Popular Articles | Pursued By Bear

FAQ

Last Updated: 06/07/2024
User Agreement

Last Updated: 18/01/2024 in Policies

This User Agreement sets out the terms on which Theatre Hire Solutions offers access to Pursued By Bear site, services, applications and tools.
Feedback Policy

Last Updated: 15/01/2024 in Policies

Feedback is an opportunity to share your experience with other members of the Pursued By Bear community. As a customer, you can leave a comment. As a supplier, you might want to thank a customer for their custom or reply to their feedback. While Fe...
1. Getting Started

Last Updated: 28/02/2024 in User Manual Overview

Your browser does not support HTML5 video. 1. Getting started 2. Ordering from the site 3. Receiving an order 4. Sending out the order 5. Receiving your order 6. Sending back the item 7. The return of the items 8. Custome...
9. Supplier feedback

Last Updated: 28/02/2024 in User Manual Overview

Your browser does not support HTML5 video. 1. Getting started 2. Ordering from the site 3. Receiving an order 4. Sending out the order 5. Receiving your order 6. Sending back the item 7. The return of the items 8. Customer...
Tax Policy

Last Updated: 15/01/2024 in Policies

Members are responsible for declaring and complying with applicable tax laws.
Payment Policy

Last Updated: 16/01/2024 in Policies

Our payment policy is as follows: When someone makes a hire transaction, we receive the payment. We will then pay you in two parts: Firstly, to cover the shipping. Secondly, to cover the hire of the items. The second payment will be paid out when...
8. Customer feedback

Last Updated: 28/02/2024 in User Manual Overview

Your browser does not support HTML5 video. 1. Getting started 2. Ordering from the site 3. Receiving an order 4. Sending out the order 5. Receiving your order 6. Sending back the item 7. The return of the items 8. Customer ...
FAQ for Customers

Last Updated: 03/03/2024 in FAQ

1. Am I eligible to sign up to the platform? If you are a creative professional (e.g. self-employed), a company that works in the theatre industry (e.g. producers, costumiers, set designers, etc) or an institution within the industry (e.g. NODA, NP...
4. Sending out the order

Last Updated: 28/02/2024 in User Manual Overview

Your browser does not support HTML5 video. 1. Getting started 2. Ordering from the site 3. Receiving an order 4. Sending out the order 5. Receiving your order 6. Sending back the item 7. The return of the items 8. Customer f...